Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Gladstone crews are already moving. Our Gladstone-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Hirex Water Damage started because homeowners in Gladstone, MO kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Gladstone roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Gladstone isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Gladstone, MO, so you're protected from the moment our truck pulls into the driveway.
Our Gladstone, MO-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Gladstone property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Gladstone call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Gladstone jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Gladstone line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Gladstone crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Gladstone property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Gladstone, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Gladstone businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Gladstone job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Gladstone crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Gladstone estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Gladstone, MO warehouse keeps drying equipment close, which typically puts a Gladstone tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Gladstone team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your Gladstone address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a Gladstone job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Gladstone work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Gladstone dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Gladstone job, not an add-on option.
Our Gladstone on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Gladstone insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Gladstone job as complete.
Blackwater and sewage response is a core part of what our Gladstone team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Gladstone accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Gladstone home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Gladstone significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our Gladstone guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Gladstone crews cover that full radius.
Gladstone is our home base, and our reach extends across Gladstone, MO through a network of staged equipment and on-call technicians. If your address falls inside or near Gladstone, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Gladstone, Gladstone, MOCall now and speak with a real Gladstone dispatcher, not a national call center.
Call +1-844-578-1604